Legal terms before account access
Our Legal position begins with location and eligibility: access depends on local law, and you should not open or use an account where local law does not permit it. We may ask for accurate account details and phone verification before access is completed, then use those
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details to match wallet records and account activity. DANA, OVO, GoPay, QRIS, bank transfer and virtual account entries can appear in your transaction history, so keep the payer name and receipt details consistent. We may restrict an account when submitted details cannot be checked, when duplicate
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account activity is identified, or when a request conflicts with applicable rules. If you are in Denpasar or elsewhere in Indonesia, the same location-based requirement applies. Read the current policy wording before opening an account, and contact support through the account help path if a rule
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is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.